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Solutions

 
 
 

Contact Center Solutions

 

You only need access to a computer, phone or tablet with internet access to control all your business.

The campaign and users management is easy and straightforward through the web control interface. This interface enables on-line access to all the campaigns and users and provides a mean to make the necessary configuration changes in real-time and from anywhere in the world.

Main Functionalities:

  • Predictive Dialer

  • SMS Campaigns

  • Operators Management

  • Web Operator user Interface

  • Inbound, Outbound and Blended Campaigns

  • Call record with backup

  • Integrated CRM and Human Resources Management

  • Web Administrator or Operator Interface with access from anywhere in the world

  • Remote Operators/Remote Contact Center (Cloud Software)

  • Predictive Dialer

 
 
 
 
 
 
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